touch_app WAYFINDING / INTERACTIVE_KIOSKS

Interactive Wayfinding Kiosks That
Passengers Actually Use

The interactive kiosk: the first touch they reach for.

Where do I go next? A "you-are-here" map, step-by-step directions, and live service updates — all on a touchscreen a first-time visitor can use without thinking. We build the interactive kiosk touch display hardware; you bring the navigation software.

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Wayfinding Canvas
What it is

The interactive kiosk that answers
"where do I go"

An interactive wayfinding kiosk is the self-service navigation point in a station concourse. Passengers touch a map, get step-by-step directions to the right platform or exit, and see live service updates — all without queuing at a help desk. RisingStar is a hardware OEM/ODM. We supply the touch display; you bring the navigation software, CMS, and indoor-positioning integration.

We do not build wayfinding or CMS software; our hardware is open to yours.

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Self-Service

Passengers self-serve directions without queuing at a help desk.

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Live Updates

Live service updates shown on the concourse floor.

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OEM / ODM

Touch display hardware, open to your navigation software.

Engineering

Built for the concourse

A wayfinding kiosk faces hall-scale ambient light, gloves and rain, and 24/7 station duty. Every build is specified for continuous, readable, public-use operation.

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Brightness
1,000–2,500 nits

Legible from a distance and in bright concourse halls. Ambient auto-dimming for night operation.

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Touch
PCAP 10-point touch

Smooth tap, swipe, and zoom. Glove and wet-hand mode for cold platforms and rainy entrances.

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Protection
9H tempered glass

Anti-glare coated, scratch-resistant. Withstands bags, coins and constant public use.

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Accessibility
Accessible by design

High-contrast UI, large-font and audio-readiness. Aligns with ADA / WCAG 2.2 AA guidance.

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Bonding
Optical bonding

No internal fog, lower reflection, higher contrast in humidity and temperature swings.

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Integration
Open integration

SDK/API, HDMI / LAN / 4G-5G backup. Connect to any GTFS-RT, map or CMS.

Applications

Used across every transit mode

One touch-display build serves metro, railway, bus and airport concourses on an OEM/ODM basis.

Metro

Concourse navigation at scale

High-traffic metro concourses use kiosks for "where do I go" navigation. Multilingual touch serves first-time riders and tourists. Reduces help-desk load during peak hours.

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Metro Concourse navigation at scale
Multilingual touch for first-time riders
Railway

Station forecourt orientation

Mainline station forecourts use kiosks for platform finding, connection maps and service updates. ADA-aligned for accessibility compliance.

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Railway Station forecourt orientation
Platform finding & service updates
Bus & Tram

Interchange wayfinding

Bus and tram interchange hubs use kiosks for route planning and real-time arrivals. Outdoor-rated models for shelter installations.

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Bus & Tram Interchange wayfinding
Route planning & real-time arrivals
Airport

Terminal wayfinding

Airport terminals use kiosks for gate finding, connection maps and multilingual guidance. High brightness for sunlit halls.

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Airport Terminal wayfinding
Gate finding & multilingual guidance
Specifications

Technical snapshot

Representative specification for a standard wayfinding kiosk. Final values confirmed per OEM/ODM project.

Fig. 02 Exploded View
Cutaway / exploded engineering view — PCAP touch layer + LCD panel + optical bond + 9H tempered glass + sealed enclosure.
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ParameterValue / Range
TouchPCAP, 10-point, glove mode
Brightness1,000–2,500 nits
Front glass9H tempered, anti-glare
BondingOptical bonding (outdoor)
ProtectionIP65 front (outdoor models)
Temp. range−20 °C to +60 °C
IntegrationSDK/API, HDMI / LAN / 4G-5G
ComplianceCE / RoHS / FCC · ISO 9001 (ADA / WCAG 2.2-aligned)
Backlight lifeup to 50,000 h (L50)
Warranty3-year standard + long-cycle after-sales
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Questions

Frequently asked

01 Do you supply the wayfinding software?

No. We supply the touch display hardware. The kiosk connects to your navigation software, CMS, and indoor-positioning system through open SDK/API.

02 Does the touch work with gloves?

Yes. PCAP capacitive touch with glove and wet-hand mode. Works in cold platforms and rainy entrances.

03 Are they accessible to low-vision travellers?

Hardware supports high-contrast UI, large-font and audio-readiness modes, aligning with ADA / WCAG 2.2 AA guidance. Confirm specific compliance before deployment.

04 What certifications apply?

CE / RoHS / FCC certified, ISO 9001 certified, with IP65. ADA/WCAG-aligned hardware design.

05 What about warranty and working life?

Standard warranty is 3 years, backed by long-cycle after-sales: we repair by module or board rather than replacing the whole kiosk. Working life depends on several factors — the LED backlight, the panel, driver electronics and the duty environment among them; the backlight is rated up to 50,000 h (L50), roughly 5.7 years at 24/7. Our units are rated to an MTBF of 50,000 hours, based on our reliability test data.

06 How durable is the kiosk touch surface?

The touch surface uses 9H pencil-hardness tempered glass - it resists scratches from keys, bags and everyday public use - paired with IP65 front sealing and glove or wet-hand touch. Chemically strengthened or tempered glass rated IK10 also absorbs impacts from accidental knocks. For unattended terminals, surface hardness and impact resistance together keep the screen readable across its service life.

Plan a wayfinding kiosk for your station.

Share your software stack, mounting type, and languages — we return a touch-display hardware proposal.

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